Cancellation and Refund Policy

In-person Event

Asia Pro Bono Conference Organizer hopes everyone who registers for the event will be able to attend; however, the organizer is aware of extenuating circumstances that do occur. Therefore, the organizer offers unwavering support so registrants can confidently participate in the event by providing an add-on refundable option for in-person participation.

Substitutions within this program are gladly accepted. A substitution of your full registration is permitted prior to the conference by submitting a written request to [email protected]. Onsite transfers must be accompanied by proof of the original confirmation letter. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution. 

Who is eligible for a refund?

• In-person participants who select the refundable option during the registration process only.

All cancellations and refund requests must be made in writing via email to the Asia Pro Bono Conference Secretariat ([email protected]). It should include your name, registration number, the request, and the preferred refund option (see below). The following cancellation and refund policies will be applied:

How to Submit the Request

Refund and Cancellation is not automatic and must be made in writing via email to The Asia Pro Bono Conference Secretariat ([email protected]). It must include the following information;

• Your name
• Registration number
• Details: explain the reason for your request. It should be related to any unexpected events or any circumstances caused by the COVID-19 pandemic, which obstructs the participants from physically attending the 12^th Asia Pro Bono Conference
• The proof of factors and/or circumstances caused by the COVID-19 pandemic (Optional but preferred)
• Preferred refund option

Terms and Conditions

• The claim of refund and cancellation is not automatic, and must be requested in writing to the Asia Pro Bono Conference Secretariat on/before November 15^th, 2023, 11:59 PM (Bangkok Time), otherwise, the refund will not be valid.
• The refund will be issued after the 12^th Asia Pro Bono Conference.
• All refunds will be made in USD.
• The registrants will be responsible for all the bank charges.
• The Asia Pro Bono Conference reserves the right to make changes without prior notice. Furthermore, all decisions made regarding the cancellation and refund policies are final.

Virtual Event

There are no refunds of registration fees for virtual attendance.

Contact Information

If you have any questions, inquiries, or to submit a request, please contact The Asia Pro Bono Conference Secretariat:

Email: [email protected]