This session moves beyond traditional billable hour metrics to explore how organisations can capture the social, economic, and systemic changes generated through pro bono legal work. Legal professionals will learn practical ways to measure the impact of their work.

Drawing on real-world experience and expert insights, participants will discover frameworks, indicators, and data collection methods that make the transformative effects of pro bono work visible and actionable. The session equips attendees to communicate impact clearly and strengthen the case for meaningful pro bono engagement, showing value not just to clients, but to communities, firms, and funders.

Tze Wei Ng

Associate, Stephenson Harwood