Cancellation and Refund Policy FAQ
Who is eligible for Cancellation and Refund Policy ?
Only participants who register for In-person participation and select the add-on refundable option on the registration process
I applied for virtual participation, can I request for a refund ?
How do I claim Cancellation and Refund Policy
Refund and Cancellation is not automatic and must be made in writing via email to The Asia Pro Bono Conference & Access to Justice Exchange Secretariat ([email protected]). it must include the following information;
- Your name
- Registration Number
- Details: explain the reason for your request. It should be related to any unplanned events causes by the COVID-19 pandemic, which obstructs the participants from physically attend 10APBC&A2JX.
- The proof of unplanned events causes by the COVID-19 pandemic (Optional but preferred)
- Preferred refund option
What currency the refund will be paid ?
Refunds will be paid in U.S. Dollars. (USD)
What option does Refund options offer
Cancellation and Refund Policy offers 2 options for the eligible participants
Option (A): The registrant may request a refund with no penalties and or refund fees
Option (B): The registrant may switch to virtual participation
What is the detail for option(B)
- The registrant may switch to virtual participation
- The APBC&A2JX will refund the
difference between your paid registration fee and virtual participation registration fee with no penalties and or refund fees
When will the refund be issued ?
The refund will be issued after the 10th APBC&A2JX
What is the deadline for requesting a refund
Cancellation and Refund is not automatic, and must be requested in writing to the APBC&A2JX Secretariat on/before 1st August 2021, 23:59 PM (ICT), otherwise, Cancellation and refund will not be valid
My question isn’t answered
If you cannot find the answer or need technical assistance, you can contact APBC secretariat at [email protected]
Helpdesk is available during the conference by clicking the ‘Need help?’ tab at the bottom of this page to chat with our team.